Description: 

The camera is properly connected and Futudent recording software is opened, and the camera name is listed in the camera options. However, there are no images/previews on the home screen. Please note that the home screen may display as "No camera detected". 

camera detected

 

Suggestion: privacy settings

On a Windows 10 device, search for "Privacy Settings" and open the app, then click "Camera".

access to camera

Please ensure you have granted all the access rights to Futudent Camera and software.

 

Suggestion: block by anti-virus software

If the anti-virus software(s) are installed locally on the PC, for example, Kaspersky, Norton, McAfee, Avast or others. Please make sure the trust access rights have granted to Futudent Software and camera.
How to give the access right is always available at their website or searching by google.