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FAQ - Video related

How to start recording?

You can control the whole recording process with the foot pedal; start, stop and pause.
During recording you can create high quality images from your operation that are saved separately to be accessible easily for power point presentation etc.

Is audio recorded as well?

An external microphone can be attached to the lamp or to the operators clothing. This enables the best audio quality that can be achieved.

What is the video quality?

All videos are encoded on the fly to Mpeg-4 video with 1280×720 resolution with 25 frames per second (Hardware dependent).

Can I edit the Futudent dental videos?

You can take pictures and put text to this highlights. To cut and edit the videos further we recommend to use a professional editing programme like Movie Maker or Adobe Premiere Elements.

The image of the camera is blurred (soft)?

It is important to set the focus distance of the lens to your working distance. It’s always good to check that the camera is in focus before starting the recording.

What to do if the colors of the image are not correct?

Color mismatches can depend on many things, but one of the most common reasons is wrong white balance. It is important to calibrate the camera to existing color temperature. Place the included Futudent gray card to your capturing area with actual lighting conditions and use calibrate button on the software.

Is there any limit for continuous video duration?

There is no direct limitation for video duration. Anyhow it is not recommended to record more than 2 hours as a single clip.

Why are the videos 25fps, not 30 fps?

25 fps is optimized for computers and projectors. In order to ensure the most fluent workflow, we use 25 fps videos as it offers a high enough frame rate for smooth motion, and it reduces bandwidth need by up to 20%.

What kind of guarantee you are offering?

We have very high customer satisfaction targets, so we offer a 30-day money back guarantee on all cameras.

What is your warranty policy?

We have build a camera that is as durable as possible, but we do know that something can always happen. As the camera is designed as an everyday tool, we want to make sure you have a replacement camera within 2-5 working days (depending on local delivery services). When we have received your failed camera and a failure report, we can make the decision on replacement or warranty repair. If it turns out that the camera has failed because of non-warranty reasons, we will suggest a replacement deal.

Category: FAQ